We are an independent consulting company specialising in the messy business of solving complex organisational problems. Our expertise is in untangling issues and problems, focusing on what really needs to be addressed.
At the heart of our business, are strong values that inform how we work and what we do.
We work with organisations of all sizes, in all sectors. Whatever the task, from supporting major strategic change or whole business reorganisation, to addressing a very specific issue or situation, we provide clear thinking, thorough analysis and a creative, but practical approach to solutions and strategies which will work and be sustainable.
If we can’t help we don’t meddle… and when it’s done – we’re done.
The Ampersand team has skills, experience and knowledge working as consultants, as employees, as board members, as volunteers and as managers, throughout the public service and private sector. We've also picked up a thing or two from academic studies and research. For our clients this means we have an extensive and complementary set of skills which we can call on to provide the mix of expertise that will work effectively on a given assignment.
Martin specialises in solving complex business and people issues, finding solutions that are fair, deal thoroughly with the issues, and can last. With his considerable cross sectoral experience over four decades, in business, trade unions, academia and consulting, Martin has a rich basis for his work with clients.
Grasping the complexity of the issues facing a client, and seeing the whole picture very quickly, are at the core of how he works. Advising, guiding, facilitating, mediating, arbitrating, training – some or all of these skills Martin uses in every assignment, as he also sets out to ensure that clients are better able to deal with future issues early and effectively.
Martin was awarded an MBA (1st, 1997) by Dublin City University, and a PhD (2007) by Trinity College Dublin, where he is a member of the adjunct faculty in the School of Business.
Caroline is an organisation consultant, with a background in public, private and not for profit organisations across a wide range of sectors. She works on strategic, governance and operational issues with clients, and supports the development of Boards and senior management teams for effective organisation leadership.
Caroline has served on a number of state, NGO and private sector Boards, most recently with Gaisce – the President’s Award - and holds qualifications in Management Learning and Industrial Relations. She is currently completing a Master’s degree in Ethics with Dublin City University. Caroline worked for almost 15 years with the Industrial Development Authority, before establishing a consulting business in 1988, merging it with Ampersand CMC Ltd in 2012.
With his extensive and rich experience in the employee and industrial relations arena, Brian is a an advisor, investigator and assessor addressing some of the complex employment related issues that arise in business. From an early career as an academic, Brian moved into industry and over the past forty years has held a range of senior HRM positions in major industrial companies, and as a trade union official.
Brian has developed particular skills in areas such as pay and pensions, job evaluation, grievance and dispute investigation and resolution, and oversight and monitoring national and other pay agreements. He is currently Chairman of the Royal Irish Academy of Music, and of the Board of Trustees of its Pension Scheme, as well as the Construction Industry Monitoring Committee. He is a also a Director of the St John of God Development Company.
Chris has extensive experience in conflict management and dispute resolution, and has worked across the public, private and NGO sectors. She is currently a member of the Law Society Complaints and Client Relations Committee, and the Social Welfare Appeals Tribunal, as well as serving on the Board of the Health and Safety Authority.
Prior to joining &|Ampersand, Chris was a senior Official with SIPTU, and was instrumental in setting up and managing the Workers’ Rights Centre there. She holds a BBS, from UCD, and Diplomas in Employment Law and Industrial Relations, from both UCD and the National College of Ireland.
Steve is an experienced Industrial and Employee Relations Specialist with a strong background in Industrial Relations and Human Resource Management. He has worked for over 20 years in the field of Industrial and Employee Relations, including at Director level, across the public, private and voluntary sectors in the UK and Ireland. An MA in Industrial Relations and HRM, ensures a strong knowledge of the principles and practices of good industrial and employee relations, underpinning and complementing his extensive first-hand experience of workplace relations.
During his period working in Northern Ireland, Steve sat on the Civil Service Appeal Board, was a member of the Joint Review of Public Administration, and worked with the NHS and private consortia on major PPP projects.
His enthusiasm to achieve the best outcome for all parties has resulted in the building of excellent working relationships with trade unions, employee representatives and employers.
Deirdre is an experienced HR practitioner who brings a creative perspective to working with clients to find satisfactory, effective and ethical solutions. Her specialist expertise ranges from commercial airline, military and private recruitment in Ireland and internationally, to developing and managing training contracts in major private and state sector companies. Most recently Deirdre has worked with the Irish Jesuit Province, where for three years she managed the Human Resources and Partnership in Mission portfolio.
A Member of the Chartered Institute of Personnel and Development and a registered Psychometric Tester, Deirdre has served on the National Ethics Committee at the National Maternity Hospital, Dublin; as a Director of Amawele, an Irish based Charity working in the Eastern and Western Cape, South Africa; and on the Board of Open Heart House.
A founder partner of Farrell Grant Sparks in 1982, Greg is a chartered accountant and member of the Irish Taxation Institute. He has extensive experience across business and in wide-ranging public and private sector strategic and change initiatives. His areas of expertise include public finance policies and initiatives, programme planning and implementation, change management, and financial and business strategies that enable companies to grow and prosper.
Greg is a former Managing Partner of FGS and has also served as a director of the Irish Times, the Special Olympics and Digicel.